FAQ answers for QRIS wallet checks
Clear FAQ answers save time when your account and wallet screens do not match. Our questions explain where to check a DANA, OVO, GoPay, or QRIS request after you enter the cashier area, and what receipt details to keep if a status remains pending. We also explain the phone verification step before account access and the route back to the lobby after
a completed check. For Indonesian account holders, bank transfer and virtual account questions are separated from wallet questions so you can find the right answer without mixing payment paths.
- DANA
- OVO
- GoPay
- QRIS